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Frequently asked questions
general
If it’s asking you for a payment again, please check the email address you used to make the original purchase and look for your order confirmation. If it’s not in your inbox, be sure to check your spam or junk folders as well.
Your confirmation email will include your ticket code, which you can use to access the content you purchased.
If you’re still unable to find your code, feel free to email us and we’ll be happy to assist you further.
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